Terms & Conditions

BUSINESS INFORMATION

​

Four Horsemen Media, LLCContact Email: contact@fourhorsemenmedia.com

​

SERVICES OFFERED

​

Four Horsemen Media (FHM) provides the following professional services:

• Short-form vertical video production

• Long-form video production

• Drone video and photography

• Local highlights video production

• MLS photography

• UGC personal branding videos

 

Exclusions: Services do not include post-project revisions unless explicitly agreed upon or included in the scope of the initial agreement.

​

​

​

BOOKING & CANCELLATION POLICIES

​

How to Book Our Services:

• Clients may book services directly through our website.

• Bookings are confirmed only after all required information is provided by the client and a non-refundable deposit is received.

 

Payment Terms:

• Deposit: A 50% non-refundable deposit is required to secure your booking.

• Final Payment: The remaining balance must be paid in full to have full access to your content.

Cancellation and Rescheduling:

• If a client cancels or reschedules, written notice must be provided at least 24 hours prior to the scheduled service. Cancellation or rescheduling requests received within 7 days of the booking date may incur additional fees.

• FHM reserves the right to cancel or reschedule services due to unforeseen circumstances (e.g., equipment failure, weather).

 

Refunds Will Be Issued:

1. If FHM fails to deliver the agreed-upon services due to circumstances within its control.

2. If the client cancels the project before work begins (minus any administrative fees).

3. If an error on FHM’s part renders the service unusable.

 

Refunds Will Not Be Issued:

1. If the client changes their mind after work has commenced.

2. If delays or lack of communication from the client prevent FHM from completing the project.

3. For services that have been completed and delivered.

4. For non-refundable third-party costs incurred.

​

​

​

DELIVERY TIMELINE

​

• Photos: Delivered within 12-24 hours.

• Videos: Delivered within 48-72 hours. For longer or more complex videos, delivery may require an additional 24 hours.

 

Revisions: Clients may request minor revisions within 7 days of delivery. Additional revisions beyond this period may incur fees.

​

​

​

USAGE & COPYRIGHT

​

Client Use:

• Clients may use media created by FHM for personal, business, or promotional purposes.

 

FHM Use:

• FHM retains the right to use any media created for marketing, promotional purposes, and portfolio showcases (e.g., website, social media, advertisements) unless explicitly restricted by the client in writing prior to project completion.

 

Ownership:

• Media files, including raw footage, remain the property of FHM unless otherwise specified in writing.

​

​

​

LIABILITY & DISCLAIMER

​

Equipment Failure:

• FHM takes all reasonable precautions to ensure equipment functions correctly. However, FHM is not liable for delays, rescheduling, or incomplete services caused by unforeseen equipment failure. In such cases, FHM will make reasonable efforts to resolve the issue or reschedule at no additional cost.

 

External Factors:

• FHM is not responsible for service interruptions caused by weather, client delays, or site access issues.

​

​

​

PRIVACY POLICY

​

Client Rights:

• Clients have the right to access their personal information upon request, request corrections to inaccurate information, and request the deletion of personal information (subject to legal or contractual obligations).

 

Updates to Privacy Policy:

• FHM reserves the right to update this Privacy Policy as needed. Clients will be notified of any significant changes, and continued use of FHM's services constitutes agreement to the updated terms.

​

​

​

JURISDICTION & GOVERNING LAW

​

This agreement is governed by the laws of the State of North Carolina. Any disputes arising from this agreement will be subject to the exclusive jurisdiction of the courts located in North Carolina.

​

​

​

INDEMNIFICATION CLAUSE

​

The client agrees to indemnify, defend, and hold harmless Four Horsemen Media, LLC, its owners, employees, agents, and representatives from and against any claims, damages, or liabilities (including attorney fees) arising from:

• The client's actions, omissions, or negligence.

• Any breach of this agreement by the client.

 

Third-party claims related to the client's use of media created by FHM

​

​

​

CHANGES TO TERMS

​

FHM reserves the right to update or modify these terms and conditions at any time. Clients will be notified of significant changes, and continued use of FHM's services constitutes acceptance of the updated terms.

​

​

​

ACCEPTANCE OF TERMS

​

A checkbox at the time of booking will confirm client agreement.